921 will work in 3 areas - Sales / Leadership Enablement; Design and sales of residential security solutions; and providing Expert Witness support in Alarm / Security company cases
Continued in sale role (Direct Channel)and was given the responsibility of sales enablement for ADTs 200+ Authorized Dealers (Indirect Channel)
Over this time frame the team grew from 5 to over 35 team members, and direct reports from 2 to 9. Responsible for managing a team with a budget in excess of $12M. Team facilitated learning opportunities for over 11K team members.
Team responsible for
-first ADT Sales Manager Academy which resulted in a career training curriculum, performance tracking, and virtual coaching with over 140 Sales Managers.
- migration from class room focused training to virtual onboarding plan (The APP Map) and new cadenced modular virtual training facilitation.
- sales production increases in excess of 14% month over month immediately following training
- Genius Desk - real time live virtual sales coaching 70% of each day
- Implemented ADT's Smarter Growth market strategy to increase customer retention, improve quality of customers, and inducted entire field/management team in new culture
Instrumental in transitioning existing corporate training team to broader scope including more robust 2 touch sales team training, Sales Management Coaching, and Commercial / National Account facilitation and learning strategy development. Creation of ADT Learning Council for collaborative, cross channel efficiency enhancements.
Responsible for training team of 3 facilitators across North America training over 1800 team members and over 240 members of our sales leadership team. Our team increased both unit production (+12%) and self generated opportunities (+28%) for new hires in their first 90 days. Coordination and e-management of well over 130 courses annually.
Responsible for training of over 1600 field sales team members in 4 business channels and 155 General Managers in USA. Facilitation both facilitator led and self paced learning formats. Selected to facilitate courses in Central America, Australia / New Zealand, and England.
Managed 7 offices and 38 team members with responsibilities for Sales and Operations, Administration and Finance.
Sales, Customer service, Customer retention, mentor to new hires. 100% Centurion Club or Club Excellence (Top 5 performers) for 8 straight years.
Whether you have seen the cult classic movie, Glengarry Glen Ross, or not you have certainly heard these lines –
A B C…A - Always…B - Be...C- Closing
Put that coffee down!! Coffee's for closers only.
We want the good leads.
We're adding a little something to this month's sales contest. As you all know, first prize is a Cadillac Eldorado. Anybody want to see second prize? Second prize is a set of steak knives. Third prize is you're fired.
This may have been the movie that single handedly stopped...